Conditions d’utilisation
Bienvenue chez HAYUGEN.
Throughout these Conditions d’utilisation, the terms "we," "us," and "our" refer to HAYUGEN. HAYUGEN operates this website and online store, including all related information, content, products, services, features, and tools to provide customers with a premium shopping experience.
Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services.
By visiting our website, browsing our products, or placing an order, you agree to be bound by these Conditions d’utilisation, our Politique de confidentialité, Politique de remboursement, and Politique d’expédition.
Si vous n’acceptez pas ces conditions, n’utilisez pas ce site.
1. Admissibilité
By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.
You agree that all information you provide, including your name, email address, shipping address, and payment information, is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials.
2. Produits
We strive to display our products as accurately as possible.
However:
- Colors may appear differently depending on your screen.
- Product images are for illustration purposes.
- Small variations in color, print placement, or fabric may occur.
We reserve the right to:
- change products
- discontinue products
- modify prices
- limit quantities
- refuse orders
at any time without prior notice.
3. Commandes
Submitting an order does not guarantee acceptance.
We reserve the right to refuse or cancel any order for reasons including:
- suspected fraud
- pricing errors
- stock availability
- payment issues
- suspected resale activity
If an order is cancelled after payment has been received, a refund will be issued using the original payment method.
4. Prix et paiements
All prices displayed on the website are shown in the selected currency.
Unless otherwise stated, prices do not include:
- shipping costs
- customs duties
- import taxes
- VAT or local taxes (where applicable)
Customers are responsible for providing accurate billing information.
5. Expédition
Expédition times displayed on our website are estimates only.
Delivery may be affected by:
- customs inspections
- weather
- carrier delays
- holidays
- events outside our control
We are not responsible for delays caused by third-party shipping providers.
Risk of loss transfers to the customer when the order has been handed over to the shipping carrier, unless otherwise required by applicable consumer protection laws.
Please review our Politique d’expédition for additional details.
6. Retours et remboursements
Returns and exchanges are governed by our Politique de remboursement.
Please read our Politique de remboursement before placing an order.
7. Propriété intellectuelle
All content on this website, including but not limited to:
- HAYUGEN branding
- logos
- product designs
- graphics
- photographs
- videos
- text
- website design
- software
is owned by HAYUGEN or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, or use any content without our prior written permission.
8. Services tiers
Our website may include links or integrations provided by third parties.
We are not responsible for the content, policies, or practices of third-party websites or services.
Your use of those services is at your own risk.
9. Plateforme Shopify
Our online store is powered by Shopify.
Although Shopify provides the ecommerce platform, all purchases are made directly with HAYUGEN.
Shopify is not responsible for:
- products
- shipping
- refunds
- customer service
- warranties
- transactions between you and HAYUGEN
10. Privacy
Your use of this website is also governed by our Politique de confidentialité.
By using our Services, you agree to the collection and processing of your information as described in that policy.
11. Feedback
If you submit reviews, suggestions, comments, or other feedback, you grant HAYUGEN a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that feedback for business purposes.
12. Errors
Occasionally there may be typographical errors, pricing mistakes, or inaccurate information on our website.
We reserve the right to correct such errors at any time without prior notice.
13. Prohibited Uses
You agree not to use this website:
- for unlawful purposes
- to violate laws or regulations
- to infringe intellectual property rights
- to upload malware or malicious code
- to interfere with website security
- to scrape or copy website content without permission
- to impersonate another person
- to abuse our Services
Violation of these Terms may result in suspension or termination of access.
14. Disclaimer
Our Services and products are provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, HAYUGEN disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the fullest extent permitted by law, HAYUGEN shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or products purchased through it.
Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.
16. Indemnification
You agree to indemnify and hold harmless HAYUGEN, its affiliates, employees, contractors, and service providers from any claims arising from your breach of these Terms or misuse of the Services.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Politique de confidentialité, Politique de remboursement, and Politique d’expédition, constitute the entire agreement between you and HAYUGEN regarding the use of this website.
19. Governing Law
These Terms shall be governed by the laws applicable to the legal entity operating the HAYUGEN online store and any mandatory consumer protection laws that apply to customers in their country of residence.
20. Changes to These Terms
We may update these Conditions d’utilisation from time to time.
Changes become effective immediately after being posted on this page.
Your continued use of the website constitutes acceptance of the updated Terms.
21. Contact Information
If you have any questions regarding these Conditions d’utilisation, please contact us:
HAYUGEN
Email: armeniangene@gmail.com
Website: https://hayugen.com
Business Address: (Armenia/Yerevan, Ohanov street 66/23)