Frequently Asked Questions

Browse the catalog, open a product, choose your size and color, then add it to cart. Review your bag and complete checkout with your preferred shipping and payment method. You will receive an order confirmation email once payment is confirmed.

Orders are prepared in Yerevan, Armenia and shipped worldwide through supported carriers at checkout. Processing typically takes 1–3 business days. Transit times vary by destination — often about 5–15 business days internationally. Tracking is shared by email when your order ships.

Most HAYUGEN tees use an easy oversized silhouette. Choose your usual size for a relaxed street fit, or size down for a closer look. Full measurements and fit notes live on the Size Guide page and on each product page.

Eligible unused items can usually be returned within 14 days of delivery if they remain unworn, unwashed, and with original tags. Start with our Refund Policy for full conditions, then email us with your order number before sending anything back.

We currently process changes through return + re-order. Request a return for the original item, then place a new order for the size or color you want once the return is accepted.

Turn garments inside out, wash cold on a gentle cycle, and avoid harsh bleach. Air dry or tumble low. Press on reverse if needed. Clean care keeps print and cotton feeling premium over time.

Yes — we ship to Armenia and supported international destinations at checkout. Delivery charges, duties, and import taxes follow local regulations and the shipping option selected during checkout. See our Shipping Policy for details.

Use the Contact page form for the fastest reply, or email armeniangene@gmail.com / call +374 95 199 921. We are based at Oganov 66, 0034 Yerevan, Armenia.