Terms of service

Welcome to HAYUGEN.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to HAYUGEN. HAYUGEN operates this website and online store, including all related information, content, products, services, features, and tools to provide customers with a premium shopping experience.

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree with these Terms, you should not use this website.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.

You agree that all information you provide, including your name, email address, shipping address, and payment information, is accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials.

2. Products

We strive to display our products as accurately as possible.

However:

  • Colors may appear differently depending on your screen.
  • Product images are for illustration purposes.
  • Small variations in color, print placement, or fabric may occur.

We reserve the right to:

  • change products
  • discontinue products
  • modify prices
  • limit quantities
  • refuse orders

at any time without prior notice.

3. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including:

  • suspected fraud
  • pricing errors
  • stock availability
  • payment issues
  • suspected resale activity

If an order is cancelled after payment has been received, a refund will be issued using the original payment method.

4. Prices and Payments

All prices displayed on the website are shown in the selected currency.

Unless otherwise stated, prices do not include:

  • shipping costs
  • customs duties
  • import taxes
  • VAT or local taxes (where applicable)

Customers are responsible for providing accurate billing information.

5. Shipping

Shipping times displayed on our website are estimates only.

Delivery may be affected by:

  • customs inspections
  • weather
  • carrier delays
  • holidays
  • events outside our control

We are not responsible for delays caused by third-party shipping providers.

Risk of loss transfers to the customer when the order has been handed over to the shipping carrier, unless otherwise required by applicable consumer protection laws.

Please review our Shipping Policy for additional details.

6. Returns and Refunds

Returns and exchanges are governed by our Refund Policy.

Please read our Refund Policy before placing an order.

7. Intellectual Property

All content on this website, including but not limited to:

  • HAYUGEN branding
  • logos
  • product designs
  • graphics
  • photographs
  • videos
  • text
  • website design
  • software

is owned by HAYUGEN or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any content without our prior written permission.

8. Third-Party Services

Our website may include links or integrations provided by third parties.

We are not responsible for the content, policies, or practices of third-party websites or services.

Your use of those services is at your own risk.

9. Shopify Platform

Our online store is powered by Shopify.

Although Shopify provides the ecommerce platform, all purchases are made directly with HAYUGEN.

Shopify is not responsible for:

  • products
  • shipping
  • refunds
  • customer service
  • warranties
  • transactions between you and HAYUGEN

10. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our Services, you agree to the collection and processing of your information as described in that policy.

11. Feedback

If you submit reviews, suggestions, comments, or other feedback, you grant HAYUGEN a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that feedback for business purposes.

12. Errors

Occasionally there may be typographical errors, pricing mistakes, or inaccurate information on our website.

We reserve the right to correct such errors at any time without prior notice.

13. Prohibited Uses

You agree not to use this website:

  • for unlawful purposes
  • to violate laws or regulations
  • to infringe intellectual property rights
  • to upload malware or malicious code
  • to interfere with website security
  • to scrape or copy website content without permission
  • to impersonate another person
  • to abuse our Services

Violation of these Terms may result in suspension or termination of access.

14. Disclaimer

Our Services and products are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, HAYUGEN disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, HAYUGEN shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website or products purchased through it.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

16. Indemnification

You agree to indemnify and hold harmless HAYUGEN, its affiliates, employees, contractors, and service providers from any claims arising from your breach of these Terms or misuse of the Services.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and HAYUGEN regarding the use of this website.

19. Governing Law

These Terms shall be governed by the laws applicable to the legal entity operating the HAYUGEN online store and any mandatory consumer protection laws that apply to customers in their country of residence.

20. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective immediately after being posted on this page.

Your continued use of the website constitutes acceptance of the updated Terms.

21. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

HAYUGEN

Email: armeniangene@gmail.com

Website: https://hayugen.com

Business Address: (Armenia/Yerevan, Ohanov street 66/23)